We keep your website and systems fast, secure and up to date: updates, backups, monitoring, hosting and help when something breaks, for a site we built or one we take over.
A slow website, a lapsed security update or a failed backup can cost you customers and days of work. Most of these problems are preventable. We keep an eye on your systems, apply updates, take regular backups and fix issues quickly when they do come up.
From hosting and website care to business email and practical IT advice, we act as the tech partner you can call when something needs sorting.
What’s included
What our IT services cover
Technical support
Help when you need it, from quick fixes to bigger problems.
Hosting & servers
Setup, monitoring and tuning of your hosting so pages stay fast.
Security & backups
Updates, hardening and regular backups you can restore from.
Website maintenance
Plugin and software updates, uptime checks and small fixes.
Business email
Professional email on your own domain, set up so messages reach the inbox.
IT advice
Straight recommendations on the tools and systems that suit your team.
Why ESoftWave
A tech partner you can rely on
Problems prevented, not just fixed
Security and backups taken seriously
Clear explanations you can act on
Support from the same company that builds your website
Help that scales with the size of your business
How we work
01
Discovery
A free call about your business, your users and what isn’t working today. For software projects we also look at your current systems and data.
02
Plan & quote
You get a written plan: what we’ll build, the timeline, the cost and what we need from you. Nothing starts until you’ve approved it.
03
Build in stages
We design, build and test in stages and show you working progress regularly, so your feedback comes early, not at the end.
04
Ongoing care
Regular updates, backups and checks, with quick help when something needs fixing.
FAQ
IT Services — frequently asked questions
Didn’t find your answer? Send us your question and we’ll reply personally.
Technical support, hosting and server management, website maintenance, security and backups, business email setup and practical IT advice.
Can you look after a website someone else built?
Yes. We start with a health check of the site and hosting, fix anything urgent and then take over updates, security and maintenance.
How do you keep websites secure?
We keep software up to date, apply security hardening, monitor for problems and take regular backups, so your site can be restored quickly if anything goes wrong.
Do you offer ongoing support?
Yes. Ongoing maintenance and support keep your systems secure and up to date without you having to think about it.
Can you set up business email?
Yes. We set up email on your own domain and configure it properly, so your messages reach inboxes instead of spam folders.
Free quote
Tell us about your IT project
Tell us a little about what you need. We’ll reply with honest advice and a free quote — usually within one working day.
Tell us what you need: a new website, custom software, an Oracle APEX app, SEO or social media marketing. We’ll reply with honest advice and a free written quote, usually within one working day.